North East Security Shutters

Mark and Lee were fantastic in every aspect. They were punctual, polite and professional. They respected the fact we are a Pharma company and followed our processes to the letter. A real credit to your company and will definitely use and recommend in the future.

We had all of our workshop doors replaced last year and I was very happy with how the process went. From start to finish it was a very smooth exercise and the team that fitted the doors were very professional, but also, extremely friendly. I really want to highlight that our workshop that week was extremely busy and we needed to remain operational. The teamwork between Arrow and my engineers was excellent and caused minimal disruption to a very busy part of our business.

Following the installation of a DualAir® door, NE Plastics observed there had been a reduction in both road and wind noise, and that the factory was also warmer. This resulted in better working conditions and a reduction in their energy bills.

Arrow met our delivery and customer service expectations from day one. We chose them for three reasons: outstanding Health & Safety adherence, skilled engineers, and knowledge transfer to our team.

Sarah has been an absolute pleasure to work with. She has picked everything up that we need immediately and has fielded a number of out of hours calls for me and resolved them. I really can’t speak highly enough of her.

I have worked with Arrow for a few years and have always had quick, reliable service. I've never had any issues and when I encountered a problem or wanted to know some information, Arrow always responded quickly and never hesitated to help. Arrow are always happy to come to site to assist with any issues you have or speak with you about any upcoming projects.

Working alongside a fully operational distribution centre handling food warehousing and 600+ daily vehicle movements, Arrow flawlessly implemented new barriers, traffic lights and safety equipment without a moment of operational time being lost.