ARROW Industrial Group Limited is a business to business industrial door and associated products supplier and service provider. ARROW is committed to privacy and support current industry initiative and UK legislation.
We want you to be fully informed about how ARROW uses your data.
- How do ARROW collect your personal data when you use our website?
- When you complete an online form
There are fields present on each form where you are asked to give your name and contact details. Your name, more often than not is associated with a business, a business address and business contact details. The exception to this would be if your preference is to give personal details such as telephone number and/or email address.
- How do we use your personal data that is collected from an online form?
- Any personal data collected is used solely for the purpose of the fulfilment of your specific request as you detail within the form itself. For example: to provide further information; provide a quotation; arrange a service on your behalf. In general terms all activity begins and ends with your consent freely given within the enquiry form and any information provided will not be used without your further consent.
- Do ARROW share or sell personal data
- We do not collect personal data to share or sell with any third party outside of ARROW Industrial Group Limited companies and its immediate service providers in fulfilment of your specific request within the online form
- What other data is collected when you use this website
Security is already in place on our website for your added protection. Our website has an SSL certificate (Secure Sockets Layer) Any transmission of data is automatically encrypted. Your browser bar should show a ‘padlock’ sign and our address has the special ‘https’ over a non-secure site that begins ‘http’.
All payments made within the ARROWshop, when purchasing online, are through our Barclaycard 128bit encryption gateway. No credit/debit card details are taken, processed or stored by this website or separately by ARROW. Other personal details are taken only to fulfil your order such as your name and delivery address with postcode. These details are not processed or stored in conjunction with any activity other than fulfilling your online order.
ARROW Industrial Group Limited have a designated Data Control Officer and security protocols in place to protect against data breaches. We have taken guidance from the Information Commissioners Office and commit to following that guidance in the unlikely event of a data breach.
For more information on our security initiatives and protocols please don’t hesitate to contact us using the details at the bottom of this notice.
Other Marketing Activities
ARROW Industrial Group Limited uses data to send information about ARROW and our products/services electronically. Personal data usually consists of an email address linked directly or indirectly with a business that has or may have an interest in our products and services. Any data we use has been sourced through industry leading providers who continually check consent and opt in status of the data. We do not knowingly send information to an individual who is not connected to a business. We hold only the name and email along with Business name, classification and other data that identifies the business – such as the business location and address. We do not process any personal information, such as race, colour, creed, likes/dislikes or any other detail that may be used to profile an individual. Our interest begins and ends with the needs and wants of a legitimate business, its activities and its building facilities.
The right to have personal data removed
The legal basis we rely on in our marketing communications is Consent and Legitimate Interest. All communications have an immediately clear ‘unsubscribe’ function and any request to have an individual’s data removed is actioned immediately the request is received and, in most cases, a personal assurance from us that the request has been actioned. ARROW has no interest in providing information to an individual in a business capacity that doesn’t have a legitimate need or interest in our products and services.
For more information on ARROW, your privacy or on any personal data related question please don’t hesitate to contact us:
ARROW Industrial Group Limited
930 Hedon Road, Hull HU9 5QN, T: 01482 228202 E: firstname.lastname@example.org
For more information on personal data please mark your correspondence for the attention of the Data Protection Officer
Privacy Notice Updated May 2018