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01482 228202

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24 / 7 / 365

E-mail Us

info@arrow-industrial.co.uk
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SERVICES

Service & Repair

Right the first time.

At Arrow we understand the importance of functioning industrial doors in your day-to-day operations, which is why we offer 24/7 callouts to our customers.
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Reliability
Logistics
industrial
Construction
Retail
Utilities
Industrial
MOD & Public Sector
What we do

Services & Repairs
you can trust

Our customers are our top priority. We offer a personalised, courteous service, treating every task, large or small, with equal urgency. We listen to your needs, provide sound technical advice, and work tirelessly to ensure your complete satisfaction. 

That’s why we’ve developed a national coverage service network to ensure your needs are met promptly and effectively. From our Regional Business Centres, we offer access to our national network of mobile workforce who cater for 24/7 callout responses, ensuring your business can get back to operational as soon as possible.

Decades of expertise

With over 35 years in the industry, we’ve refined our skills and processes to deliver first-time fixes on callouts. Our team’s wealth of experience means that we understand the unique needs of your business and can swiftly diagnose and address any issues you might face with your industrial doors.

Uncompromising quality

We pride ourselves on the quality of our workmanship and the reliability of our service. Whether it’s a routine service or an urgent repair, we approach every task with the same dedication to excellence. We strive to give you the reassurance that comes from knowing you’ve chosen a provider that puts performance and quality at the forefront.

Speed and efficiency

We understand the cost of downtime to your business. That’s why we aim to respond to and resolve callouts as quickly as possible. Our highly efficient processes and well-coordinated team enable us to deliver our services in a timely manner, helping to keep your business running smoothly.

Investing in the future

At Arrow, we’re always looking for ways to improve. We continually invest in the latest technologies, training for our team, and innovative ways to serve our customers better.

Detailed and useful information

Following our attendance at your site, our knowledgeable team will provide you with the best level of information to make any further decisions on work needed. We are always on hand to discuss your options and will try to offer different approaches based on your budget and operational needs. Ensuring safety and the successful operation of your business and people will always be at the heart of our recommendations.

Our people, our strength

Our employees are our greatest asset. We maintain an organisational structure that encourages communication and responsiveness, and we provide opportunities for growth and development. Our long-standing team members exemplify our commitment to integrity, reliability, and excellent service.

What our customers say

Mark and Lee were fantastic in every aspect. They were punctual, polite and professional. They respected the fact we are a Pharma company and followed our processes to the letter. A real credit to your company and will definitely use and recommend in the future.

Paddy Ford
Facilities and Fleet Manager, Pharmaxo

We had all of our workshop doors replaced last year and I was very happy with how the process went. From start to finish it was a very smooth exercise and the team that fitted the doors were very professional, but also, extremely friendly. I really want to highlight that our workshop that week was extremely busy and we needed to remain operational. The teamwork between Arrow and my engineers was excellent and caused minimal disruption to a very busy part of our business.

Cliff Symons
Aftersales manager for Steven Eagell Toyota Letchworth

Following the installation of a DualAir® door, NE Plastics observed there had been a reduction in both road and wind noise, and that the factory was also warmer. This resulted in better working conditions and a reduction in their energy bills.

NE Plastics
Dartford

Arrow met our delivery and customer service expectations from day one. We chose them for three reasons: outstanding Health & Safety adherence, skilled engineers, and knowledge transfer to our team.

Meknath Vidi
Head of Engineering, Finlay's

Sarah has been an absolute pleasure to work with. She has picked everything up that we need immediately and has fielded a number of out of hours calls for me and resolved them. I really can’t speak highly enough of her.

Declan Place
Account Manager, Mace Operate

I have worked with Arrow for a few years and have always had quick, reliable service. I've never had any issues and when I encountered a problem or wanted to know some information, Arrow always responded quickly and never hesitated to help. Arrow are always happy to come to site to assist with any issues you have or speak with you about any upcoming projects.

Jack Taylor

Working alongside a fully operational distribution centre handling food warehousing and 600+ daily vehicle movements, Arrow flawlessly implemented new barriers, traffic lights and safety equipment without a moment of operational time being lost.

Waitrose
Aylesford Regional Distribution Centre

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We’re here to help if you have questions about our products or services or would like to share your thoughts. Fill out this form, and we’ll get back to you. Thanks for reaching out!
Arrow is the UK’s leading independent industrial door supplier.

Since 1986, we have been manufacturing, supplying and installing specialist doors and services for industrial, retail and commercial applications.

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1 Park Mill Way
Clayton West
Huddersfield
HD8 9XJ
info@arrow-industrial.co.uk
01482 228202
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