Planned Preventative Maintenance (PPM)

Prevent problems before they impact your business

Unexpected breakdowns are costly, disruptive, and often avoidable. Arrow Industrial Group's Planned Preventative Maintenance (PPM) programmes are designed to keep your assets operating safely, efficiently, and reliably while reducing the risk of unplanned downtime.

By taking a proactive approach to maintenance, we help businesses extend asset life, improve performance, enhance safety, and maintain compliance with relevant regulations and manufacturer recommendations.

An Arrow Industrial Engineer on a fire door repair visit

Tailored maintenance programmes

No two businesses are the same. That's why we create maintenance schedules tailored to your operational requirements, asset usage, environment, and risk profile.

Whether you operate a single site or manage a national portfolio, our team will develop a maintenance strategy that provides the right level of protection for your assets while helping you control costs and minimise disruption.

What our customers say

Mark and Lee were fantastic in every aspect. They were punctual, polite and professional. They respected the fact we are a Pharma company and followed our processes to the letter. A real credit to your company and will definitely use and recommend in the future.

Paddy Ford

Facilities and Fleet Manager, Pharmaxo

We had all of our workshop doors replaced last year and I was very happy with how the process went. From start to finish it was a very smooth exercise and the team that fitted the doors were very professional, but also, extremely friendly. I really want to highlight that our workshop that week was extremely busy and we needed to remain operational. The teamwork between Arrow and my engineers was excellent and caused minimal disruption to a very busy part of our business.

Cliff Symons

Aftersales manager for Steven Eagell Toyota Letchworth

Following the installation of a DualAir® door, NE Plastics observed there had been a reduction in both road and wind noise, and that the factory was also warmer. This resulted in better working conditions and a reduction in their energy bills.

NE Plastics

Dartford

Arrow met our delivery and customer service expectations from day one. We chose them for three reasons: outstanding Health & Safety adherence, skilled engineers, and knowledge transfer to our team.

Meknath Vidi

Head of Engineering, Finlay's

Sarah has been an absolute pleasure to work with. She has picked everything up that we need immediately and has fielded a number of out of hours calls for me and resolved them. I really can’t speak highly enough of her.

Declan Place

Account Manager, Mace Operate

I have worked with Arrow for a few years and have always had quick, reliable service. I've never had any issues and when I encountered a problem or wanted to know some information, Arrow always responded quickly and never hesitated to help. Arrow are always happy to come to site to assist with any issues you have or speak with you about any upcoming projects.

Jack Taylor

Working alongside a fully operational distribution centre handling food warehousing and 600+ daily vehicle movements, Arrow flawlessly implemented new barriers, traffic lights and safety equipment without a moment of operational time being lost.

Waitrose

Aylesford Regional Distribution Centre

Nationwide coverage

With a nationwide network of directly employed engineers, Arrow provides consistent maintenance support across the UK.

Our customers benefit from local service delivery backed by national infrastructure, ensuring planned maintenance visits are completed efficiently and on schedule regardless of location.

What does a PPM visit include?

During a planned maintenance visit, our engineers will:

Inspect critical safety components
Check mechanical and electrical systems
Identify wear and potential failure points
Adjust and lubricate moving components where required
Test functionality and safety features
Provide recommendations for remedial works
Record asset condition and maintenance history

Our objective is to identify issues before they become costly repairs, helping to improve reliability and reduce operational risk.

Multi-asset maintenance expertise

Arrow delivers planned maintenance services across a wide range of asset types, including:

Industrial Roller Shutters
High-Speed Doors
Sectional Overhead Doors
Fire Doors
Steel Personnel Doors
Automatic Entrance Doors
Gates & Barriers
Loading Bay Equipment
Access Control Systems
Security Products

By partnering with Arrow, businesses can often consolidate multiple suppliers into a single maintenance provider, simplifying contractor management and service delivery.

Digital reporting & asset visibility

Following every maintenance visit, you receive detailed service reports outlining:

Work completed
Asset condition
Identified defects
Recommended repairs
Compliance observations
Future maintenance requirements

This provides complete visibility of your assets and helps support informed budgeting and maintenance planning decisions.

Arrow Industrial Doors - Sectional, Wigan

Benefits of planned preventative maintenance

Reduce unplanned downtime

Regular inspections identify issues before they lead to costly failures.

Extend asset life

Routine servicing helps maximise the lifespan of your equipment and protects your investment.

Improve safety

Maintenance helps ensure all safety-critical components continue to operate correctly and safely.

Maintain compliance

Regular inspections and documented maintenance records can help support your compliance obligations and duty of care requirements.

Lower lifetime costs

Proactive maintenance is typically more cost-effective than reactive repairs and emergency breakdown attendance.

A service you can trust

Why choose Arrow for planned maintenance?

Our team has been trusted with the repair of doors from all major providers.

Nationwide service coverage
Nearly 40 years of industry expertise
Highly trained, directly employed engineers
Tailored maintenance schedules
Multi-asset expertise
Detailed digital reporting
24/7 emergency support when required
Trusted by organisations across the UK to keep critical assets operational

Protect your assets and your business

A well-managed maintenance programme is one of the most effective ways to improve reliability, reduce costs, and maintain operational continuity. At Arrow Industrial Group, our PPM solutions give you complete confidence that your assets are being professionally maintained by experts who understand the importance of safety, compliance, and uptime.

Need a PPM service?

Speak to our team today to arrange a maintenance review and discover how a tailored PPM programme can help keep your business running at its best

Drop us a message

We’re here to help if you have questions about our products or services or would like to share your thoughts. Fill out this form, and we’ll get back to you. Thanks for reaching out!

Arrow is the UK’s leading independent industrial door supplier.

Since 1986, we have been manufacturing, supplying and installing specialist doors and services for industrial, retail and commercial applications.

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1 Park Mill Way
Clayton West
Huddersfield
HD8 9XJ

info@arrow-industrial.co.uk

01482 228202

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