Service & Repair | Arrow Industrial

What we do

Expert repairs to keep your business moving

When a critical asset fails, downtime can quickly impact productivity, safety, security, and customer service. At Arrow Industrial Group, we provide fast, reliable repair services designed to restore your equipment and keep your operations running smoothly.

With decades of industry experience and a nationwide network of skilled engineers, we deliver professional repair solutions for industrial doors, loading bay equipment, fire doors, automatic entrances, gates, barriers, security systems, and more.

Fast response, effective solutions

We understand that every breakdown is different. Our engineers arrive equipped with the knowledge, tools, and expertise needed to diagnose faults quickly and provide the most effective repair solution.

Whether the issue is mechanical, electrical, structural, or safety-related, our priority is to get your assets operational again with minimum disruption to your business.

What our customers say

Mark and Lee were fantastic in every aspect. They were punctual, polite and professional. They respected the fact we are a Pharma company and followed our processes to the letter. A real credit to your company and will definitely use and recommend in the future.

Paddy Ford

Facilities and Fleet Manager, Pharmaxo

We had all of our workshop doors replaced last year and I was very happy with how the process went. From start to finish it was a very smooth exercise and the team that fitted the doors were very professional, but also, extremely friendly. I really want to highlight that our workshop that week was extremely busy and we needed to remain operational. The teamwork between Arrow and my engineers was excellent and caused minimal disruption to a very busy part of our business.

Cliff Symons

Aftersales manager for Steven Eagell Toyota Letchworth

Following the installation of a DualAir® door, NE Plastics observed there had been a reduction in both road and wind noise, and that the factory was also warmer. This resulted in better working conditions and a reduction in their energy bills.

NE Plastics

Dartford

Arrow met our delivery and customer service expectations from day one. We chose them for three reasons: outstanding Health & Safety adherence, skilled engineers, and knowledge transfer to our team.

Meknath Vidi

Head of Engineering, Finlay's

Sarah has been an absolute pleasure to work with. She has picked everything up that we need immediately and has fielded a number of out of hours calls for me and resolved them. I really can’t speak highly enough of her.

Declan Place

Account Manager, Mace Operate

I have worked with Arrow for a few years and have always had quick, reliable service. I've never had any issues and when I encountered a problem or wanted to know some information, Arrow always responded quickly and never hesitated to help. Arrow are always happy to come to site to assist with any issues you have or speak with you about any upcoming projects.

Jack Taylor

Working alongside a fully operational distribution centre handling food warehousing and 600+ daily vehicle movements, Arrow flawlessly implemented new barriers, traffic lights and safety equipment without a moment of operational time being lost.

Waitrose

Aylesford Regional Distribution Centre

Nationwide repair coverage

Arrow operates a UK-wide service network supported by directly employed engineers strategically located throughout the country. This allows us to provide responsive repair support wherever your sites are located.

From single-site businesses to organisations with hundreds of locations, we deliver a consistent and professional repair service nationwide.

Our repair process

1) Report the fault

Contact our service team and provide details of the issue, site location, and asset involved.

2) Fault diagnosis

An engineer attends site to investigate the problem, identify the root cause, and assess any safety implications.

3) Repair solution

Where possible, repairs are completed during the initial visit to minimise downtime and disruption.

4) Clear recommendations

If additional works or replacement parts are required, we provide transparent recommendations and quotations.

5) Completion reporting

Following repair completion, detailed reports are supplied outlining the work undertaken and any future maintenance recommendations.

Repairs for all major asset types

Our engineers are trained to repair and maintain a wide range of equipment, including:

Industrial roller shutters
High-speed doors
Sectional overhead doors
Automatic entrance doors
Steel personnel doors
Fire doors
Gates and barriers
Loading bay equipment
Access control systems
Security products

As a manufacturer-independent service provider, we can repair equipment from all major manufacturers, ensuring you receive expert support regardless of brand

high speed rapid roll door installed in UK warehouse with forklift approaching

A service you can trust

Why choose Arrow for repairs?

Our team has been trusted with the repair of doors from all major providers.

Nationwide engineering coverage
Over 35 years of industry experience
Directly employed, highly trained engineers
Support for all major manufacturers
Fast fault diagnosis and resolution
Transparent reporting and recommendations
Multi-asset capability from a single supplier
Trusted by businesses across the UK.

Reduce downtime. Protect productivity.

At Arrow, we don't just repair assets; we restore operational confidence. Our experienced engineers, responsive service team, and national coverage ensure you receive the support you need when your business depends on it.

Drop us a message

We’re here to help if you have questions about our products or services or would like to share your thoughts. Fill out this form, and we’ll get back to you. Thanks for reaching out!

Arrow is the UK’s leading independent industrial door supplier.

Since 1986, we have been manufacturing, supplying and installing specialist doors and services for industrial, retail and commercial applications.

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Get in Touch

1 Park Mill Way
Clayton West
Huddersfield
HD8 9XJ

info@arrow-industrial.co.uk

01482 228202

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